The mouse-over tooltip on the infopane also has her full-size buddy icon, for a quick fix.Additionally, clicking the icon in the infopane should also enlarge it.The "Big List," as we call it, shows status text and idle time concisely and attractively.
Pidgin will pick the highest/topmost buddy that is most available.
It computes which is most available as follows: With this search pattern, you should be able to drag the buddies in that contact into an order that will yield reasonable results for that contact most of the time.
Watch the buddy list carefully; a bar will appear to show you where the buddy will go if you are in the right location. Right click a buddy on your list and at the bottom of the menu click "Expand".
Then just drag other screen names to the same person below it.
Due to the increased usability of this interface, we have made it the default.
We are aware that some people feel more comfortable using an interface more similar to IM clients they may have used in the past.
You inadvertently created a contact from two buddies.
Hover over each buddy in the destination group and watch the tooltips that appear. Right-click that entry in the buddy list, click Expand, and then drag the buddy that does not belong out to the group.
Right-click that entry in the buddy list and click Expand.