BBB Business Review for People Media “F” Rating with BBB 528 complaints 297 Unanswered Complaints – 5th highest number of unanswered complaints of any business in BBB Dallas’s files in the last three years 6 complaints are unresolved Complaints involve sales practice and billing issues.
Online dating has grown in popularity to the point where there is almost no social stigma attached to it.
With an estimated 1,000 online dating sites in existence, however, it can be hard to sift through all the options and decide which is the best site.
Many of the complaints have to do with billing issues and people not being able to cancel their subscriptions.
Corey Hill joined the dating site last year, signed up for a six month subscription and met his girlfriend through the service.
Since 2012, Tinder has been matching singles based on their social profiles and geographic location. Both users must “swipe right” before being matched and are then able to chat within the app.
POF.com, also known as Plenty Of Fish, is an online dating site headquartered in Vancouver.
tops the list with 2,612 complaints over the last three years and more than 800 unanswered complaints.
The Better Business Bureau reports that the company lost its accreditation in July.
“There’s no benefit to the user to have auto renewal… That just doesn’t seem right.” sent us the following statement through email: Additional details from the BBB breaking down why each business made the list: 1.